FAQ

Here are a few of our Frequently Asked Questions:

How do I pay for my items?:

Currently, we can only accept payments from paypal account holders through the site.  If you'd like to make a purchase but do not have a paypal account, please email us at eltriunfosales@gmail.com with your order. Thank you for your order. 

What will it cost to ship my items?:

If your item is in stock we will ship your item directly to your address from the United States, which on average costs $10 to $20. However, if the item is not in stock or is a custom order, we will ship your item from Guatemala. If your item is being shipped from Guatemala then the price will vary depending on the weight and size of the shipment. We will quote you the price before shipment. 

Can I make a Custom Order:

Yes. We try to accommodate all orders at Sanik. Contact us at eltriunfosales@gmail.com, and we will try to fill your order as quickly as possible. However, since the item is being custom made, it does take longer for your product to be delivered. We will update you on the status of your product or products.

Can I return my items if I never used it?:

Unfortunately, because of the handcrafted nature of our products, we do not accept returns. 

Can I order wholesale?:

Yes. contact us at eltriunfosales@gmail.com to learn more about buying wholesale from Sanik. 

For any other questions:

Feel free to contact us at eltriunosales@gmail.com for any questions you may have. 

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